E-Abitration/ E-Mediaion Cloud Services Platform


LSCM has developed an e-Arbitration / e-Mediation Cloud Services platform for enterprises to handle disputes through online arbitration and mediation. Al Machine Translation technology is used to provide domain-specific language translation service. Continuous Re-authentication and Object Policy technology is developed to protect against unauthorised access at logged on computers.

  • E-Abitration/ E-Mediaion Cloud Services Platform 0
  • E-Abitration/ E-Mediaion Cloud Services Platform 1
  • E-Abitration/ E-Mediaion Cloud Services Platform 2
Research completion
Commercialisation opportunities
technology licensing
Problem addressed

It is difficult for enterprises in different regions to resolve disputes face-to-face. This platform enables abitration and mediation to be conducted online in a more convenient and less costly way.

  • Video Conferencing function is provided for virtual face-to face meetings and hearings between the claimant, the respondent and the arbitrator, and for tri-parties meetings as well. The final decision will be stored securely in the platform and available for downloading by participating parties.
  • It enables secure collaboration group to be established among the claimant, the respondent and the arbitrator to ensure secured and efficient communication and document sharing among the participating parties. All documents uploaded  to the platform are encrypted before transmission over the Internet and stored in the system with access control.
  • A domain-specific AI machine translation system which can translate the legal documents accurately for arbitration or mediation among the Belt and Road countries is developed for easy communication among different parties.
Key impact
  • Facilitate Hong Kong's development as a dispute resolution hub and create more opportunities for the industry. 
  • Improves translation accuracy for specific industries
  • Enhances internet transaction security
  • Bronze medal at Special Edition 2022: Invention Geneva Evaluation Days
  • Arbitration, Mediation
Logistics and Supply Chain MultiTech R&D Centre (LSCM)

Logistics and Supply Chain MultiTech R&D Centre (LSCM) was founded in 2006, with funding from the Innovation and Technology Fund of The Government of the Hong Kong SAR, and is co-hosted by the University of Hong Kong, the Chinese University of Hong Kong and the Hong Kong University of Science and Technology. It aims to strengthen the local logistics sector and related industries by providing a one-stop resource for applied research and technology transfer, and to reinforce cooperation between the industry and research institutes to bring about meaningful and significant impact on the industry and the community. 

LSCM serves the industry by initiating research projects, contract research, as well as providing business matching opportunities, technology transfer and intellectual property commercialisation. LSCM initiates technology and knowledge transfer to the marketplace to promote industrial digitalisation, facilitate technology advancement and strengthen Hong Kong’s position as a leading logistics and commercial hub.